Bill Lobert – Lead Parts Coordinator
“2565”, “5379” and “4099” are regular numbers that can be heard coming from Bill’s office at Brandtjen & Kluge, LLC. To you and me that’s “Medium Red Sucker”, “No.1 Toggle Hook” and “Airbrake Diaphragm”. As Kluge Parts Coordinator, Bill is responsible for making sure that Kluge customers get exactly what they need in a timely manner.
“Any machine downtime is lost revenue in the Print industry”, Bill says. “I make sure that parts ordered before 2pm CST will be shipped the same day for next business day delivery.” (US only)
Bill has been with Kluge since 1987 during this time, Bill has developed a parts catalog in his head. Of the thousands of parts available for Kluge Folder/Gluers or Platen Presses, I am sure that Bill could give you the part number and name of most – from memory!
We know that Bill’s knowledge of Kluge parts will give you a piece of mind, that when ordering from him, you will get the exact parts that you need and nothing more, nothing less. Contact Bill at email@example.com
Kenneth “K.C.” Chapin – Product Design and Technical Support Manager
Chapin brings a significant amount of experience to Kluge with foil stamping, embossing and die cutting equipment. Chapin owned and operated K.C. Service in Cumby, TX for 22 years prior to joining the Kluge team and has been servicing and repairing Kluge presses for 31 years. Chapin is well-known in the industry and has served as a close partner to Kluge for many years, he is respected throughout North America for his expertise and innovation with Kluge presses.
“We are very pleased to have K.C. join the Kluge team,” said Michael Aumann, CEO. “K.C. has been a real innovator in our industry and I’m confident that our customers will benefit from the new features we are offering that K.C. has brought to Kluge. Our new patented TRU-DWELL™ Adjustable Dwell System is just one example of K.C.’s immediate impact on our team.”
Chapin has been especially effective helping companies enter the market with their first piece of foil stamping equipment, he thoroughly enjoys watching them grow a new and profitable area of their business. With pride Chapin says, “My success comes from my customer’s success.” K.C. can be contacted at firstname.lastname@example.org
Kevin Robbins – Parts & Service Manager
You might say that Kevin Robbins, Parts & Service Manager at Brandtjen and Kluge, LLC is a world traveler. He can tell you how to get anyone to anyplace at anytime – and he can do it all without ever leaving his desk. That’s because at Kluge, Kevin is responsible for handling parts orders, arranging all domestic and international shipments and sending out service people to wherever they’re needed. When it comes to getting a piece of equipment from A to B both domestically and internationally, in the most effective manner, Kevin has your solution.
Kevin started with Kluge in 1979. He brought a number of years of supervisory experience from his past employment as a line-supervisor at a magnetic tape head manufacturer. Working at Kluge, it’s the personal level on which the company attends to its employees that Kevin really appreciates. “It’s great that if you have a problem, you can talk directly to the President. Being a small company, you’re not just a number.” Kevin says.
When he’s not hard at work, Kevin is enjoying his hobbies as well as his family, especially his seven grandchildren. Don’t hesitate to give Kevin a call, he’ll do all he can to have your equipment up and running in no time.
Contact Kevin at email@example.com
Mutt Wilson – Senior Technical Advisor, Quality Assurance Director, Assembly Supervisor
If any Kluge Team member would ‘bleed [Kluge] green’, it would be long time employee, Mutt Wilson. With this said, it is an excellent description of Mutt Wilson, Senior Technical Advisor, Quality Assurance Director, and Assembly Supervisor at Kluge. As an integral part of the assembly and technical service team, Mutt brings a wealth of experience and advanced know-how for Kluge machines and products. He is very active on Kluge’s manufacturing floor, overseeing the assembly and setup of each Kluge machine. In addition, Mutt is a familiar face at Kluge show booths and is very hands-on with live and video demonstrations.
In his 34 years of continued dedication to Kluge, Mutt says most of what he has learned about foil stamping and embossing has come from working with customers in the field: “I think I have picked up one little tip or trick from every operator. This is from operators around the world with such a variety of talents and experiences.” In addition to the impact that customers have made, Mutt also notes the dedicated employees at Kluge make a difference: “I have worked with so many great people in my years at Kluge and have made many lifelong friends.”
Mutt’s familiarity and expertise with Kluge products and the print finish industry, along with his eagerness to work with the end users, is truly incredible and one-of-a-kind. Feel free to contact Mutt at firstname.lastname@example.org